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GSS provides a collaborative work environment that enables every associate to achieve their true potential and ultimately delight our customers. GSS offers several avenues for professional development; we encourage all associates to pursue their passion. We promote training and development programs fostering learning, enhancing soft skills and advanced education.

Current Openings - USA Jobs

India Jobs

L3 - Technical Manager

Location: Hyderabad

Experience Required: 8+ Years

No Of Positions: 1

Skills: Technical Manager – Linux, Openstack, DevOps

Job Responsibilities:

ITIL Certified (Foundation minimum, prefer Intermediate)
Able to implement and advise on ITIL process (Incident Management, Change Management, Service Operations, etc)
Identify process, procedure gaps
Familiar with multiple tools listed above under L2 – AWS, Zabbix, Github, SVN/CVS, Cfengine, Chef and/or Puppet, Cobbler, JIRA/Confluence, PagerDuty etc.
(Plus) – experience with “new” technologies such as
NoSQL Solutions (Mongo, Cloudera, Hadoop)
Familiar with project management tools (MS Project or similar, JIRA) and processes (Agile and Waterfall; general SDLC)
Expert/Creative Problem Solver
Demonstrated solutions to complex technical issues (tech debt, work around resource constraints, upgrades/replacement of legacy infrastructure, etc)
Strong architectural, design, and integration experience
Implemented/Experienced with Hybrid cloud solutions (Saas/IaaS)
Successfully designed and implemented highly available services/solutions
Identify potential deficiencies in RM Operations and ideally be able to suggest potential solutions
Experiences leading/implementing technical integrations (ie ticketing systems with monitoring solutions, APIs, etc)

L3 - Datacenter / Network /Security

Location: Hyderabad

Experience Required: 10+ Years

No Of Positions: 1


Technical Certifications Mandatory: CCNP, CCIE, CCSP, ITIL V3, Palo Alto, Prince2/PMP. Good to have: PMP, CDCP, Juniper

Job Responsibilities:
Design, Implement, Monitor and maintain the overall network infrastructure of the company.
Provide Tier 3 and Tier 4 client escalation support, performance monitoring, alert monitoring, event correlation/ suppression, and ticket notification/ escalation.
Troubleshoot and resolve Data Centre, Enterprise Network, Network Security Wireless related issues.
Recommendations on changes in network configuration and hardware to improve delivery of service, as well as network performance, capacity and scalability
Interface with cross discipline support teams (Systems, Database, and Storage)
Assisting the Sales Team with the design and configuration of a prospective customer’s DR network infrastructure
Installation and maintenance of data communication networks such as local area networks (LANs), wide area networks (WANs), the Internet, intranets, and other data communications systems
Setup and teardown of network infrastructures for customer Disaster Recovery exercises

Required Skills:
At least 10 years’ configuring and administering Cisco network equipment, i.e. routers, switches, etc.
At least 3 years’ configuring Cisco Nexus and Catalyst Ethernet switches
A solid hands on BGP, EIGRP,OSPF, VPN – IPSEC, GRE, F5 Load Balancing etc.,
Cisco (ACE, ASA Any Connect VPN, DMVPN, Firewall Appliances/ASA-PIX Firewall/FWSM/CSM, Routing, Switching)
Networking technologies in a virtualized infrastructure, i.e. ASAv, Nexus 1000v
IPv4 and IPv6 experience – support and implementation
Packet capture and analysis experience (Sniffer, Wire shark, etc.)
3+ Yrs. Experience with TACACS+, RADIUS, LDAP authentication
Domain Name Service (DNS) configuration and administration
Documenting network configuration or design
Additional experience with the following is a plus:
Fiber Channel infrastructure and switch configuration
Cloud environment
IPS, IDSL, DDOS Administration
Advanced experience needed in the following:
Cisco IOS, IOS-XE Cisco NX-OS
Datacenter networking Devices, Cisco NX-OS, 7K, 9K, 5K, 2K
Firewall technologies such as Palo Alto, Cisco, Checkpoint etc.,

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