Archive for April, 2011

A Proactive Automated Approach to Remote Infrastructure Management Services

The case for Remote Infrastructure Management Services (RIMS) for Small and Medium Businesses (SMBs) has been made many times over. Put simply, the outsourcing of the management of IT infrastructure (Servers, Desktops, and Network and Storage devices) to a specialist third party who accesses the systems remotely has several benefits. An intelligent approach to RIMS [...]

Evolution of RIM

The Evolution of Remote Infrastructure Management (RIM) has not happened overnight. It is the result of years of thinking that transformed basic labor arbitrage into meaningful business solutions. Though the primary intention was to reduce cost, the benefits of RIM go far beyond than that. With rapid advancement in tools, processes and technologies (the advent [...]

GSS Infotech Achieves CMMI Level 5

GSS Infotech, a leading IT managed services provider with headquarters in Hyderabad, India today announced that it has been successfully assessed at the highest maturity Level 5 of the SEI CMMI-DEV model. The appraisal was conducted by SITARA Technologies Pvt Ltd., in accordance with theStandard CMMI Appraisal Method for Process Improvement(SCAMPI)methodology and assessed the software [...]